Customer Reviews
- RHRobert H., Waynesville, North Carolina
“I have had insurance with the Freeman Agency for about 3 years now and couldn’t be happier with the service and value they offer. When I decided to swap from a different insurance provider over to Erie, Samuel and everyone I interacted with at the Freeman Agency made the transition smooth and easy. Samuel works hard to find the best coverage for the best deal possible. When we transfered from renters insurance to homeowners insurance he gave me a quote at the beginning of the process and once everything was finalized he was able to find an even better deal that was less than the original quote. I appreciate the work and care they put in to make the insurance process affordable and understandable.
While we were in the process of buying our house, Samuel even provided me his cell number so that we could communicate while he was out of the office and he could answer all my questions as quickly as possible.
Their claims process is easy and painless. When I had to have a windshield replaced in my vehicle, they had everything sorted out in a matter of minutes and the windshield was replaced a couple days later. The glass company even came to my work to fix the windshield so that I didn’t have to find the time to get it fixed.
I would recommend the Freeman Agency for all insurance needs. We have bundled vehicle and homeowners insurance through them for the last few years and have been very happy with the service and attentiveness they provide.”
- NHNorman H., Waynesville, North Carolina
“Excellent assistance in finding good coverage at a reasonable price. The Freemans saved us money.”
- WWWayne w., Waynesville, North Carolina
- TRTiffany R., Waynesville, North Carolina
“Great team!”
- guardianfaery, Waynesville, North Carolina
“Great group to work with.”
- Terri J., Waynesville, North Carolina
- SR C., Waynesville, North Carolina
“This is the most professional, courteous, and customer oriented insurance company in North Carolina. They are always in the top of our expectations even above and beyond of it. Samuel is always ready to assist us and we have all the confidence in his professionalism. Highly recommend them. All the staff are very polite and courteous. We are the most satisfied customer and they are the best company we ever have it.”
- CGChristine G., Waynesville, North Carolina
“A friend referred me to Samuel. He was able to get me rates on my homeowner’s policy and combined my auto policy to save me over $1,000/ year! And the coverage is better than I had previously. Samuel was great to work with. He made the transition really easy. Highly recommend him!
”
- SMShannon M., Waynesville, North Carolina
“An honest generational insurance agency that treats you with sincere integrity. We have insured our primary home, rental property, personal property, and autos with them for years. Extremely satisfied and highly recommend.
” - DMDee M., Waynesville, North Carolina
“The best in the Business, I have known them for many years. They have always taken care of anything I have asked them to do! Great people to do business with,and always treat you like close friends.
” - Brad W., Waynesville, North Carolina




